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Privacy notice

Under the latest GDPR legislation we are obliged to have a data policy and to let you know how we store data.

We store data electronically - including your name, date of birth and contact details as well as details about your insurance coverage. 

Copies of clinic letters will be sent to you and your GP. All other correspondence is stored electronically (or scanned in) and this is managed by CareBit and 2020pas.. We do not store paper records. Dictations and results are sent by means of encrypted emails or edited within the secure CareBit system. 

We need to keep records stored electronically for the length of time that they may be relevant to your health. Should you wish your data to be removed then this will need to done in writing- however we will need to store a copy of this request as we are obliged to keep copies of our notes and records about you should they be necessary in the future. Your request will need to state how the health information will be stored to be available (e.g. via your GP).

Emails are sent using encrypted email technology where possible.  

For further details on how your data is handled and stored email 

You are entitled to a copy of all information stored about you. In the first instance, email (a small charge to cover costs is made if this extends beyond the clinical records stored within Carebit). We can provide you with a copy of our data handling agreements on request. 

We do not use data for marketing purposes, and only correspond with you regarding your medical care when you  have chosen us to care for you. We only share data with third parties when it is necessary to arrange for investigations (at hospitals and clinics) or with your insurance company/organisation paying your fees. 

Use of Cookies 

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. Cookies may be used in the following ways:

  • To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

  • To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
    Two types of cookies may be used on this website; session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

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